How we process your personal data.
Hvil® processes your personal data when you choose to download and use the Hvil® app, or when you choose to interact with Hvil® through the website, social media, or other events.
Hvil ApS (“we”) is committed to act in accordance with applicable personal data legislation and thus would like to provide you with the following information.
The data controller for processing your personal data is Hvil ApS, CVR nummer: 43036769, Mariane Thomsens Gade 6, st., 8000 Aarhus C. If you have any questions regarding your personal data please contact Hvil’s data protection officer at dpo@hvil.app.
The personal data we process are obtained directly from you. We obtain your personal data when you sign up for - and start to use - the Hvil® app and/or when you interact with Hvil ApS through mail, social media, website etc.
If you choose to use a third party profile (e.g. Facebook, Google or the like) to create your Hvil® account, we obtain your contact information from this third part.
We use your personal data to create your account in the Hvil® app, and to provide our service to improve your sleep.
The following specific purposes apply to the processing of your personal data:
Hvil® app and support:
Website, social media and other direct interaction:
We use cookies and other tracking technologies when you use Hvil® and visit hvil.app. Cookies are used to give us insight into how the app is used (e.g. which sites are visited and for how long, and which device is used).
We do not use tracking cookies to collect data on how you sleep or your identity in general.
You can block the use of cookies please follow the instructions on: https://webkit.org/blog/10218/full-third-party-cookie-blocking-and-more/
We process non-sensitive personal data including data such as your name, age, gender and information about you daily routines, location etc. Additionally, we process the information you might provide us with during direct interaction. If you provide a statement about Hvil® we only publish it with your consent.
Hvil® has developed a sleep program that utilizes specific methods and techniques to help users achieve a better night's sleep. However, some of these methods may not be suitable or effective for children under the age of 8. Therefore, in order to ensure that the program is safe and effective for users, Hvil® requires the user's age.
We process sensitive personal data about you regarding any health information that you provide in connection with using Hvil®.
We disclose your personal data to our data processors. We use data processors to host data and to provide solutions to handle customer service and support.
In certain circumstances we ask your consent to disclose your personal data to third parties. Once disclosed the third party is data controller of the transferred data.
All personal data is hosted on servers within the EU/EEA. However, in certain circumstances a transfer of personal data to third countries – typically the U.S. – might occur. These transfers can occur in relation to our hosting partner receiving support assistance. When transfers to third countries take place we rely on standard contractual clauses.
The Hvil® app
Website, social media and other direct interaction:
You have several rights in relation to your personal data, these include the right to:
The lawful basis for processing your non-sensitive personal data is consent (GDPR article 6, 1 (a)). This includes our use of tracking cookies.
The lawful basis for processing sensitive personal data is explicit consent (GDPR article 9, 2 (a)).
The lawful basis for transferring your personal data to another data controller is consent (GDPR article 6, 1 (a) and article 9, 2 (a)).
You have the right to withdraw your consent any time by contacting Hvil at support@hvil.app. As soon as you withdraw you consent we will terminate the processing of your personal data.
In certain circumstances we process your personal data on the basis of legitimate interest (GDPR article 6, 1 (f)). This happens if you interact with Hvil® on social media (e.g. if you comment, “like” or share our posts). In such circumstances we estimate that our legitimate interest does not override your interests, as you in all fairness can expect we process your personal data if you choose to interact with us. And we do not process your data in a way that is a disadvantage to you.
You can complain to the relevant supervisory authority if you believe that we have infringed your rights under the personal data legislation. You can find the contact information of the Danish Data Protection Agency by visiting www.datatilsynet.dk.
